lynk

How can we help?

Booking

How do I book a pro?

Search for a service, compare pros and tap Book now — or describe your job to get quotes from several pros and pick the one you like.

Can I choose a specific pro?

Yes. Open the pro's profile and book one of their services, or choose them when booking. You can also let Lynk match you with the best available pro.

How do I cancel a booking?

Open the booking in your account. Cancellation terms depend on how close the job is — see our cancellation policy.

Payments

Which payment methods can I use?

M-Pesa, mobile money and card through our payment partners, or paying after the job where available.

When is the pro paid?

Digital payments are held by Lynk and released to the pro when the job is marked complete.

How do refunds work?

If a job is cancelled or not delivered as agreed, contact us from your booking. Approved refunds go back to your original payment method or Lynk wallet.

Trust & safety

How are pros verified?

Every pro passes a government ID check, a selfie and liveness match, a certificate of good conduct review and a trade skills test.

Is my phone number shared?

Only with the pro you hire. Until then your contact details stay private.

Still need help? Contact us.